shuvowins Terms and Conditions

1. General Terms

Welcome to shuvowins. These terms and conditions ("Terms") form a legally binding agreement between the shuvowins platform ("Site" or "Service") and the user ("you" or "Member"). By accessing or using this site, you fully accept all the terms described below.

In addition to these Terms, our Privacy Policy and Responsible Gaming Policy also apply. These documents together form part of the overall agreement.

shuvowins, as the service provider, reserves the right to change, amend or update these Terms at any time. Continued use of the site after any changes means you have accepted the new Terms.

2. Account Registration and Eligibility

2.1 Registration Requirements

To open an account and use the services at shuvowins, the following conditions must be met:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh.
• You must register with completely accurate information.
• Each person may open only one account.
• The account is for personal use only — operating an account on behalf of another person is prohibited.

2.2 Accuracy of Registration Information

It is your responsibility to keep all information provided at registration accurate, complete and up to date. Providing false information may result in account cancellation and forfeiture of any outstanding balance.

2.3 Account Security

Keep your login credentials (username and password) completely confidential. You are responsible for all activities carried out from your account. If you suspect unauthorized access, contact us immediately.

3. Age Limit and Identity Verification

shuvowins is a 21+ age platform. Participation in any form of gaming or betting activity by minors (under 21) is strictly prohibited.

shuvowins may request identity verification documents at any time, which may include:

• National ID Card (NID) or passport.
• Utility bill or bank statement as proof of address.
• Proof of ownership of the payment method.

We are committed to protecting minors from gaming. If we learn that a minor is using this site, the account will be closed immediately and no funds will be returned.

4. Deposits and Withdrawals

4.1 Deposits

All payments at shuvowins are processed in Bangladeshi Taka (BDT / ৳). Accepted payment methods: bKash, Nagad, Rocket.

• Minimum deposit: ৳200 (for each method).
• No additional charges are applied on deposits.
• Deposits are generally processed instantly.
• Only make deposits from a payment account registered in your own name.

4.2 Withdrawals

• Minimum withdrawal: ৳1,000.
• Withdrawal time: generally completed within 15 minutes to 2 hours.
• Identity verification must be completed before requesting a withdrawal.
• Withdrawals can only be made to the same method used for the deposit and to your own account.
• shuvowins reserves the right to suspend the withdrawal process in cases of suspicious activity.

4.3 Currency and Tax

All transactions are conducted in Bangladeshi Taka (BDT). Any tax or duty obligations are entirely the Member's own responsibility.

5. Bonuses and Promotions

5.1 Welcome Bonus

shuvowins offers new members a 100% first deposit bonus up to ৳5,000.

• Example 1: Deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
• Example 2: Deposit ৳12,000 and receive a maximum ৳5,000 bonus — total balance ৳17,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager 15 times the bonus amount before it becomes withdrawable.

5.3 Other Promotions

Various special offers and promotions are available from time to time. Each promotion has its own applicable terms. Misuse of the bonus system or attempting to claim bonuses using multiple accounts will result in account cancellation.

6. Gaming Rules

6.1 General Gaming Rules

shuvowins offers various gaming services including cricket betting, slots and live casino. The specific rules for each game are displayed in the game interface.

• The outcome of all bets is determined by the relevant game provider's system.
• If a bet is declared void due to a technical error, the stake will be refunded.
• shuvowins is not responsible for losses caused by network disconnection.
• If there is a dispute over a game result, the game provider's logs will be considered final.

6.2 Cricket Betting

Betting is available on major international cricket events including BPL, IPL, T20 World Cup and ICC tournaments. Special offers may be available for Bangladesh Tigers matches.

6.3 Fair Play

shuvowins conducts regular game audits to ensure fair play. If evidence of any manipulation or fraud is found, the relevant account will be closed immediately.

7. Prohibited Activities

The following activities are strictly prohibited on shuvowins:

• Creating or operating multiple accounts.
• Registering using a false identity.
• Misusing the bonus system or engaging in bonus arbitrage.
• Using automated software, bots or scripts.
• Exploiting site vulnerabilities or errors to gain an unfair advantage.
• Harassing or defrauding other members.
• Using the platform for money laundering.
• Using the site for any illegal purpose.
• Attempting unauthorized access to another person's account.

If any of the above activities are detected, shuvowins reserves the right to cancel the account and forfeit all funds without prior warning.

8. Account Suspension and Closure

8.1 Closure by shuvowins

shuvowins reserves the right to suspend or permanently close any account in the following circumstances:

• Any violation of these Terms.
• Fraudulent or suspicious activity.
• Failure to complete identity verification.
• The account remaining inactive for an extended period.
• Instructions from a regulatory authority.

8.2 Closure by the Member

You may request to close your account at any time. If outstanding wagering requirements have not been met before account closure, bonus funds will be cancelled.

8.3 Self-Exclusion

As part of responsible gaming, you may self-exclude for a set period. For more information, visit our Responsible Gaming page.

9. Limitation of Liability

To the maximum extent permitted by applicable law, shuvowins is not liable for:

• Losses caused by reasons beyond our control (natural disasters, cyberattacks, etc.).
• Losses or missed bets caused by internet disconnection.
• Temporary service interruption due to system maintenance.
• Delays or errors by third-party payment providers.
• Unauthorized access to your account due to your own negligence.

There is no guarantee of winning from gaming. Gaming carries the risk of financial loss and is conducted entirely at your own discretion.

10. Privacy and Data Protection

shuvowins places the highest importance on the privacy of your personal information. The detailed methods by which we collect, use and protect data are described in our Privacy Policy.

In brief, shuvowins:

• Keeps all data secure using SSL encryption technology.
• Does not sell or commercially share your personal information with third parties.
• Uses information to meet legal requirements and improve services.
• Stores your information on secure servers.

11. Intellectual Property

All content on the shuvowins platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of shuvowins or the respective game providers.

Reproducing, distributing, publishing, or commercially using any content from this site without written permission is prohibited. Use of the site for personal, non-commercial purposes is permitted.

12. Dispute Resolution

12.1 Complaints Process

If you have a complaint about any matter, please first contact us via our 24/7 live chat or email. We will try to respond in Bengali as quickly as possible.

12.2 Dispute Resolution Method

Our support team will review all complaints in good faith. In resolving disputes, game logs, transaction records, and other technical data will be considered as final evidence.

12.3 Applicable Law

The applicable law of the authority governing shuvowins will be followed in the interpretation and enforcement of these terms.

13. Changes to Terms

shuvowins reserves the right to modify these rules and terms at any time. In the case of significant changes, members will be notified via email or a notice on the site.

If you continue to use the site after any changes, you will automatically be considered to have accepted the new terms. It is therefore recommended that you review this page regularly.

14. Contact

If you have any questions about these rules and terms, please contact us:

• 24/7 Live Chat — from any page on the site.
• Email: [email protected]

Our support team is ready to assist you in Bengali.